Shipping policy

Thanks for shopping with Charlotte Udoka! We are so happy to have you here. We know the best part of online shopping is the excitement of a package arriving at your door, so we’ve made our shipping process as simple, fast, and stress-free as we possibly can.

Our Shipping Zone

To keep our service consistent and reliable, we focus exclusively on shipping to addresses within the United States.

Shipping Is on Us!

We don’t believe in surprise fees at checkout. That’s why we offer Free Standard Shipping on every single order placed within the U.S. There is no minimum spend required—just free, straightforward shipping, every time you shop with us.

The Timeline

Processing Your Order: Once you place an order, our team needs about 1–3 business days to pick, pack, and get it ready for transit. Please keep in mind that we take weekends and U.S. federal holidays off to recharge, so those days don't count toward processing time.
Transit Time: After your package leaves our doors, it typically takes 3–7 business days to reach your doorstep. While we always aim to be speedy, please understand that carrier delays sometimes happen and are out of our direct control.

Keeping Track of Your Package

As soon as your order ships, we’ll send a confirmation email to the address you provided at checkout. This will include your tracking number so you can follow your package's progress. Please allow up to 24 hours for the tracking information to update in the system.

A Quick Note on Addresses

Before you complete your checkout, please take a second to double-check that your shipping address is 100% accurate. We want to ensure your order lands safely in your hands, but Charlotte Udoka cannot be held responsible for packages that go missing or are returned due to an incorrect or incomplete address provided during checkout.